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A stock symbol and name is missing

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stalink
10
#1 Tue Sep 11
Hello,

My portfolio has an entry that is missing a name and symbol. If you open my portfolio and scroll all the way down you will see a position that has a name "()" where as all the other ones have "Name(Symbol)".

Same problem in the trade history for September 10.

I am pretty sure it was displayed correctly this morning. I did not enter any new trades since the last time I saw it displayed correctly. I do not remember the symbol of the stock because I enetered the trade yesterday. I'll look it up when I get home...

Thanks,
KB [Edited: Tue Sep 11 ]
simon
Administrator
#2 Wed Sep 12
Hi stalink,

We tried to replicate the problem on our side, but can't seem to find the missing positions. If you are still encountering this problem please let me know and we'll try to isolate the source of this glitch. Try clearing your cache on the browser you were using when it happened, and see if it's still there.

Thanks for reporting again, and we will monitor for any other similar situations.

Simon
BullPoo Team
stalink
10
#3 Wed Sep 12
It looks like the portfolio has fixed itself now. I will keep my out for the problem.

Thanks,
KB
stalink
10
#4 Wed Sep 12
The problem is back. I have a screen shot but cannot upload it here...
Now it is the forth position from the bottom that has no name or symbol.

And on top of that a bunch of positions have price as $0...

-KB
simon
Administrator
#5 Wed Sep 12
Hi stalink,

We see the empty portfolio item now, thank you. We're looking into and will keep you posted!

Simon
BullPoo Team
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