Feedback Forum

Help us fix the bugs!

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simon
Administrator
#1 Fri Sep 15
We know our site isn't perfect! But we're working hard to crush all of the bugs we find. If you run into any problems or a certain tool isn't performing as you expect it to, let us know here. We'll send out the exterminators and have it cleaned out.
pantomime
10
#2 Fri Sep 15
hey guys, nice new look

don't know if this is a bug or something, but for some reason i can't reply to messages sent by Bullpoo people
simon
Administrator
#3 Fri Sep 15
hey guys, nice new look

don't know if this is a bug or something, but for some reason i can't reply to messages sent by Bullpoo people


Hi pantomime :)

Thanks for the heads up. Can you help me a little bit so that we can find out exactly what went wrong? All I need to know is what happened when you tried to send a reply. For example, did it send you to a "server busy" page?
pantomime
10
#4 Fri Sep 15
just tryng to help!

well i tried replying and it says something like the member isn't valid. it works when i send it to somebody else though
simon
Administrator
#5 Fri Sep 15
Ok great! That really helps alot. Thanks for the information, I promise you we'll have this bug squished by tomorrow!
pantomime
10
#6 Fri Sep 15
thanks, glad i could help
simon
Administrator
#7 Sat Sep 16
Hi everyone,

Just like to let the people following this thread know that the reply bug (read above) has been fixed.
echocubed
10
#8 Mon Sep 25
Hi, I just discovered a small URL bug. If you go to the Site Blog and then click on any of the titles, ie Meeting with Net Jacobsson, and then you click on "home" next to the large BullPoo sign, it leads to a "page cannot be displayed". The link is incorrect there and also the side link that says "Explore bullpoo.com" on the left needs to be fixed too.

It is also the same (i think) for all the titles listed there.
joey
Administrator
#9 Mon Sep 25
Hi echocubed, thanks for pointing that bug out - the issue has been fixed now.
echocubed
10
#10 Tue Oct 24
Hi, I just found some small problems on the Site Blog page again. I am unsure whether there should be pictures at the bottom about past features as it does not show anymore, and also there are some URL bugs again.

Under the Personalize with Avatars update, the sentence "You can Change your Avatar at anytime by selecting "My Avatar" from the Profile Manager menu, or simply click on your avatar image when you're in My Organizer." The link from My Organizer does not work. The sentence after that "If you have any feedback, comments, or questions please message us your thoughts." has a link that does not work either.

The only link under More Updates has a similar problem with feedback and message us your thoughts.

Also, the link under New! Our Favorite Investors does not work either.

I know these are things of the past but I guess theres no harm in changing it..
simon
Administrator
#11 Tue Oct 24
Thank you, echocubed. We've been updating our site but just forgot to update the links in our site blog! We'll look into those right away.

Simon
Bullpoo Team
reuben
10
#12 Sun Jan 14
Please take a look at Gardere's Journal for Friday. Note that his "About me" blocks part ot the table.
It may be the way it was uploaded, or maybe a glitch?
simon
Administrator
#13 Mon Jan 15
Hi reuben,

Thanks for the heads up. We are actually aware of this display problem, and it has to do with the table being too long to fit on the blog template. This can also happen with other things that are copied and pasted onto the blogs. I'd like to apologize to anyone who is having this problem!

Joey, our designer, is working on a new blog template as we speak which will be wider to accommodate larger items such as the table in question. We will also be introducing more templates in the future to give our bloggers more choice.

In the meantime, I can only suggest making the table shorter and I will update everyone as soon as we release the new template.

Simon
Bullpoo Team

P.S
Mr. Gardere, in case you're reading this, I've sent you a private message and email (to the one posted in your profile) about this issue. Just not sure if you received it!
simon
Administrator
#14 Thu Aug 9
We fixed a small bug on the top ten rankings table that was inflating Net Worth with holdings that were bought on margin.

Careful you aggressive traders, after we finish tuning the trading system we will start incorporating margin calls... :)

Simon
BullPoo Team
zenoizen
10
#15 Wed Aug 22
Hey you all,

I put in some trades today and they just stayed in queue, never went through. This hasn't happened to me until today.

Otherwise, the site is working for me just perfect. Thank you,
Z
simon
Administrator
#16 Thu Aug 23
Hey Zeno,

Thanks for the heads up! Let me apologize for that, and rest assured that we've executed the trades at the proper prices at the time of order, so that your portfolios will be properly updated.

Simon
BullPoo Team
zenoizen
10
#17 Fri Aug 31
Simon,

Thanks for fixing those trades that didn't go through. I'm afraid I have to report that after working properly for a few days, the problem is occurring once again.

-Z
simon
Administrator
#18 Mon Sep 3
Hi Zeno,

Thanks again for reporting the issue. Those trades have been processed and your portfolio is updated.

Simon
BullPoo Team
dashcapper
10
#19 Mon Sep 10
In the forum, I cannot edit the "Topic"
I mean, I tried, it did not take the edit.
Thanks, Dash
stalink
10
#20 Tue Sep 11
Modifying the topic name does not commit.

I created a new forum topic but accidently mistyped a part of the "Topic" field. After submitting I tried to edit it and even though the page allowed me to edit the topic it was not saved when I clickeed "Submit"

-KB
simon
Administrator
#21 Wed Sep 12
Thank you stalink and dashcapper for reporting the forum topic issue. We've fixed it so you should now be able to change the topic of a thread that you've created.

Simon
BullPoo Team
ngmcs8203
10
#22 Fri Sep 14
Didn't know that the forum worked. Here's a few:

* Links on the 404 page don't link correctly (including this forum page) Contact Us does however
* My stocks look like they've all tanked. AAPL is not at ~$24/share, BIDU is not at $43, GOOG is not at $138 and ADM is not at $0
* Trying to post a forecast gives me an error page

That's all I came across so far. I'll post if more come by.
joey
Administrator
#23 Sat Sep 15
Hi ngmcs8203,

- The links for the 404 page have now been corrected
- The irregular stock prices issue has been fixed and we will continue to monitor them for similar issues
- The error whilst creating a forecast has been fixed

Thank you for reporting these issues.

Joey
BullPoo Team
CaliGray
10
#24 Mon Oct 1
It sure would be nice if you would respond to my many emails over the last month and a half. I haven't been able to cover my shorts and should have been able to cover much cheaper.
simon
Administrator
#25 Tue Oct 2
Hey CaliGray,

We try to keep up with everybody's emails as best as we can. First of all, please let me apologize if we haven't been able to address all of your concerns so far. However, we have actually tried to reply to your emails several times, but it seems like the email address you supplied us is invalid and we keep getting them bounced back.

It would help if you checked your profile email, because that's the only reference we have for emailing you back! We appreciate that you let us know about the issues.

Thanks!

Simon
BullPoo Team
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